- Maintaining professional standards across all services.
- Providing a truly personalized service to all of our clients.
- Ensuring compliance with U.S. Customs laws and regulations.
- Having fully trained professional staff with competency levels that exceed industry standards.
Frequently Asked Questions
WHAT INFORMATION DO YOU NEED FROM ME IN ORDER TO PROVIDE YOUR QUOTE?
- Through what US port of entry your shipment be moving through? El Paso, TX?
- What is the commodity(ies) you intend to import into the United States?
- What is the country of origin of the commodity (ies)? Is a Nafta certificate of origin available (when applicable)?
- Will this be a definite importation into the United States? Inbond, Shipper, Entry?
- Do you need a quote for both Mexican & US Customs clearance?
- Do you need services (warehousing, transloading)?
- Is this a one-time shipment? Or a continuous operation?
AFTER I GIVE YOU THE INFORMATION NEEDED FOR THE QUOTE, HOW MUCH TIME WILL IT TAKE YOU TO PROVIDE ME THE QUOTE FOR YOUR SERVICES?
- Normally we provide the quote as soon as possible (1 hour approximately)
THIS IS THE FIRST TIME TO IMPORTED INTO THE UNITES STATES, AND I’M NOT EXACTLY FAMILIAR WITH THE BORDER CROSSING PROCESS. CAN YOU EXPLAIN IT?
- Yes, We can have a conference call with you to go through it.
HOW LONG WILL IT TAKE FOR MY SHIPMENT TO CLEAR THE BORDER?
Depends on the following principal factors:
- The time and day of crossing
- Selectivity for Mexican and/or US Customs examination
- Selectivity for FDA and/or Agriculture inspections, when applicable
WHAT PAPERWORK DO YOU NEED FROM ME IN ORDER TO PROVIDE YOUR SERVICES?
We are required by law to obtain a signed Power of Attorney from the importer of record, ID of the person signing. If you accept our services we can forward the list of requirements to you:
- Commercial Invoice
- Packing slip, when available
- Certificate of origin
International Customs Services | Brokerage | Warehousing Operation | Freight Forwarder
Request a Call Back
Would you like to speak to one of our representatives about our services? Please submit a selection and we will be in touch shortly. You can also send us an email at email@example.com
Please call us at (915) 881-0400
Monday – Friday from 8:00am – 6:00pm
Saturday from 9:00am – 2:00pm